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Harmony@Home FAQ

Let Us Choose the Right Caregiver for Your Needs

Let us take the stress out of finding care. At Harmony@Home, we specialize in matching families with caregivers who fit your home's unique rhythm, schedule, and values. From newborn support to after-school care, we'll connect you with the perfect provider for your family's needs.

How It Works

1. Choose Your Service

Select the care option that best fits your family's needs — Travel Support, On-Call Care, or our Placement Program for consistent, long-term care.

2. Fill Out the Form

Complete the form to the best of your ability. For any special requests, include them in the notes section or send a follow-up email to ajonay@harmonyathomechildcare.com.

3. We'll Follow Up

A member of our team will reach out within 24–48 hours (or within 4 hours for on-call requests) to confirm details and begin the matching process.

Frequently Asked Questions

Q: How do I know my caregiver is qualified?

All Harmony@Home providers are carefully vetted through background checks, reference calls, and in-depth interviews to ensure professionalism and trustworthiness.

Q: How far in advance should I book care?

For on-call services, we recommend reaching out as soon as possible. For placements or travel support, please allow at least 1–2 weeks for matching.

Q: Can I meet my provider before confirming care?

Yes! Families can request an introduction or short video call before confirming any placement.

Q: What if my caregiver isn't the right fit?

We'll rematch you quickly — at no extra cost. Harmony@Home is all about creating lasting, comfortable partnerships between families and providers.

Q: How do I get started?

Simply choose your service, fill out the form, and we'll follow up within 24–48 hours (4 hours for on-call care).

Q: What are your rates?

Our rates vary based on service type and specific needs. Contact us for personalized pricing information.

Q: Do you provide care for special needs children?

Yes, we have providers experienced with special needs care. Please specify your requirements when filling out the form.


Still Have Questions?

Can't find what you're looking for? Our team is here to help with personalized answers to your specific questions.

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